Managing in Times of Change

1. Understand the "form-to"

2. Choose a productive response

3. See the opportunity

4. Gather your assets and resouces

5. Forge personal goals

6. Walk the talk

7. Make friends with ambiguity

8. Paint a picture of what is happening

9. Build new rules for a new game

10. Remember what is still important

11. Improvise, adapt, adjust

12. Measure and celebrate progress

13. Hold the team accountable

14. Squash the rumor mill

15. Get the team members involved

16. Reward the team for progress

17. Understand natural reactions to change

18. Customize help for struggling individuals

19. Offer empathy

20. Actively surface dissatisfaction

21. Pinpoint the positives for individuals

22. Tailer positive tasks for individuals

23. Encourage individuals to let go of the past

24. Stand up for people if they are right

Take charge and lead your people successfully through any change initiative

When change affects an organization, leaders-from the top executive to line supervisors-need to demonstrate effective leadership skills as never before. This is critical to retaining and engaging talented employees so your business can implement new ideas and continue to satisfy your customers.

Managing in Times of Change shows how to help your workforce realize the benefits of change and flourish within their new environment and responsibilities. Twenty-four workplace-proven leadership lessons and tools provide you with a uniquely personal look at the impact of organizational change, detailing strategies to:

Understand natural reactions to changeCommunicate and personify the benefits of changeGather your assets and resourcesIsolate and clarify areas of impactPaint a consistent picture of the current changeForge personal goalsGet team members involvedSquash the rumor millEmpathize without always agreeingMeasure and celebrate progressImprovise, adapt, adjust Stand up for people if they are right