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Video 1-1: Agenda Setting
Video 1-2: Time Efficiency
Video 2-1: Empathy Skills
Video 3-1: Breaking Bad News Demo
Video 3-2: Breaking Bad News
Video 4-1: Angry Patient Demo
Video 4-2: Demanding Patient Demo
Video 4-3: Difficult Patients/Difficult Situations
Video 4-4: Inappropriate Patient Demo
Video 20-1: Patient Adherence
Video 39-1: Disclosing Medical Errors
