Quality
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Higher Division Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results 1st Edition © 2017 | Published: November 10, 2016The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 19 Malcolm Baldrige Award winners***This book features one of the newly announced Baldrige Award 2016 recipients and the first ever long-term care facility, Kindred Nursing and Rehabilitat…
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Higher Division Project Management, Second Edition (Briefcase Books Series) 2nd Edition © 2014 | Published: November 19, 2013ON TIME, ON BUDGET . . . MANAGE EVERY PROJECT LIKE A PROIn today's environment of tight turnarounds and even tighter budgets, the effective project manager is often considered the most valuable member of a workplace team.Project Management, Second Edition, provides a step-by-step introduction to the…
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Higher Division Lean Retail and Wholesale 1st Edition © 2014 | Published: March 18, 2014Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Best practices for implementing Lean techniques in retail and wholesale“Lean Retail & Wholesale is a h…
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Higher Division Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit 1st Edition © 2014 | Published: February 18, 2014Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Maximize speed, quality, productivity, and profits with QI Macros for ExcelBreakthrough Improvement with QI …
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Higher Division Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains 1st Edition © 2014 | Published: October 17, 2013Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.FOSTER AND SUSTAIN A KAIZEN CULTURE IN YOUR ORGANIZATIONWINNER of the 2015 Shingo Research and Professional …
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Higher Division Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation 1st Edition © 2014 | Published: November 25, 2013Winner of The Shingo Research and Professional Publication Award!Align your leadership team to deliver the highest possible value to your customersToo many organizations today suffer from silo-centric behavior and intra-organizational conflict. Yet most don't understand what's holding them back from…
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Higher Division The Social Employee: How Great Companies Make Social Media Work 1st Edition © 2014 | Published: July 31, 2013Build a successful SOCIAL BUSINESS by empowering the SOCIAL EMPLOYEEIncludes success stories from IBM, AT&T, Dell, Cisco, Southwest Airlines, Adobe, Domo, and Acxiom"Great brands have always started on the inside, but why are companies taking so long to leverage the great opportunities offered b…
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Higher Division How to Succeed with Continuous Improvement: A Primer for Becoming the Best in the World 1st Edition © 2015 | Published: October 23, 2014Your organizational transformation begins here!Comprehensive, detailed, and easy to read and understand, How to Succeed with Continuous Improvement takes you through a real-life case study of one organization’s journey to a world-class continuous improvement process. Joakim Ahlstrom—one of the w…
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Higher Division Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage 1st Edition © 2014 | Published: November 22, 2013Praise for Value-Driven Business Process Management “The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. . . .”—Paul O’Flaherty, Finance Director, Eskom “Franz and Kirchmer go directly t…
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