Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offer…
"The gold standard for communication training programs."—USA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually i…
Protect yourself from people who take undue advantage and suck the energy out of your lifeEmotional Vampires will help you cope effectively with the people in your life that confound you, confuse you, and seem to sap every ounce of your energy. Bestselling author Dr. Al Bernstein shows you how to re…
COACH YOUR BUSINESS TO SUCCESS USINGTHIS “INTERACTIVE” APPROACH FROM TWO OF TODAY’SMOST FORWARD-THINKING LEADERSHIP GURUS“A wonderful and indispensable guide to the practice of coaching. The authors are among the mostseasoned practitioners around . . . and it shows! Whether you are coaching …
Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book“Fast, fun and immensely practical.”—JOE SULLIVAN, Founder, Flextronics“Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.”—JOSH WHITFORD, Founder, Ech…
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for your needs?This completely revised …
Perfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingerti…
