The store will not work correctly when cookies are disabled.
Content Area
201 Ways to Deal With Difficult People
1st Edition
0070062188
·
9780070062184
By Alan Axelrod, James Holtje
© 1997 | Published: May 1, 1997
Receive via shipping:
- Print bound version of the complete text
Quick Start. Helping Them See Things Your Way. No to More Work. No to Colleagues and Coworkers. No to Unwanted Overtime and Unwelcome Business Travel. No to Salespeople, Offers, and Proposals. No to Clients and Customers. No to the Boss. No to the Requests for Money. No to Subordinates. No to a Job Seeker. No to Inappropriate Language or Behavior. No to Nuisances. No to Unreasonable Demands. No to Time Wasters. No to Office Bullies. No to Impossible Assignments. No to Bad Ideas. No to Blame. "No, But...": Offering Alternatives. No When You'd Like to Say Yes.
