World Class Supply Management

Overview

The best-selling textbook in purchasing and supply management through several editions, this book presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today’s business environment. This edition represents a complete and thorough revision of the book, now explaining purchasing and supply management in the context of the supply chain, which. has begun to dominate the literature in the field. World Class Supply ManagementSM: The Key to Supply Chain Management, Seventh Edition, reflects that change in focus, right down to the title (formerly called, more traditionally, Purchasing and Supply Management; now with the subtitle that specifically references the book’s increased focus on supply-chain issues). New chapters have been added to the beginning and end of the text, to frame the new discussion of supply chain issues. The book has also been thoroughly updated to reflect the realities of purchasing and supply management in the digital age.

Table of contents

I The Foundation
1. World Class Supply Management
2. Purchasing Becomes Supply Management
3. Supply Management: An Organization-Spanning Activity
4. Supply Management: Implementor of Three of the Firm’s Social Responsibilities
II. Enabling Concepts
5. Buyer-Supplier Relationships
6. Cross-Functional Teams
7. Quality Management
8. Total Cost of Ownership
9. e-Commerce II
III. The Requirements Process
10. New Product Development
11. Specifications and Standardization
12. The Procurement of Equipment
13. Purchasing Services
IV. Strategic Sourcing
14. Outsourcing:To Make or To Buy
15. Sourcing
16. Global Supply Management
V. Strategic Cost Management
17. Pricing
18. Cost Analysis
19. Types of Compensation
20. Negotiation
VI. Relationship Management
21. Relationship and Contract Management
22. Supplier Development
23. Ethical and Professional Standards
24. Legal Considerations

VII.Institutional and Government Procurement
25. Institutional Supply Management
26. Government Procurement
VIII.World Class Supply Chain Management
27. Toward World Class Supply Chain Management