The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems

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Date

September 19, 2000

Format

Paperback, 354 pages

ISBN

0071362614 / 9780071362610

$

Your Price

36.00



Overview


Main description

Written and field-tested by practicing consultants, The Consultant’s Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client—and help them effectively implement the solutions.

This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
• Managing and leading change
• Organizational initiatives
• Assessing team and organizational functioning
• Improving relationships between departments and business units
• Creative problem-solving techniques

Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.


Table of contents

Assessment Questionnaires to Study Your Client's Needs. Does Your Client's Business Strategy Make Sense? How Motivating Is Your Client's Organization? What Does a Team Need to Improve? Is It a Learning Organization? Does Your Client's Strategic Plan Give Them the Competitive Edge? What Makes Teams Effective? Why Isn't the Team Making Decisions? How Do Your Client's View Their Organization's Performance. What Needs Changing in Your Client's Organization? What Are Your Client's Leadership Competencies? What Are Your Client's Coaching Strengths? Have your Clients Update Their Job Requirements Recently? Are Your Making Effective Contact with Your Client? How-To Guides for Solving Your Client's Problems. How to Plan and Analyze Surveys. How to Make Appropriate Use of Four Organizational Assessment Tools. How to Coach Employees through Change. How to Initiate and Manage Change. How to Involve People in Decisions That Affect Them. How to Motivate Others. How to Move Your Client from Training to Performance Improvement. How to Develope Startegic Plans Based on Strategic Vision. How to Identify Performance Problems in an Organization. How to Increase the Value of Performance Improvement Interventions. How to Lead Effective Meetings. How to Conduct a Performance Analysis. How to Develop and implement an Evaluation Strategy. How to Move a Team from Stage to Stage. How to Implement Performance Improvement Step-by-Step. Intervention Activities to Increase Your Client's Effectiveness. Probing Team Issues Before They Become Problems. Discussing Organizational Change. Dealing with Management Resistance. Solving a Team Puzzle. Interpreting Personality Differences. Learning about Change. Creating a Team-Building Olympics. Stimulating Creative Thinking. Gathering and Analzying Data. Balancing Change and Stability. Building Coaching Success. Making Meetings Better. Practicing coaching Skills. Setting Ground Rules for Successful Teamwork. Exchanging Expectations. Enhancing Team Dialogue. Achieving a Positive change Climate.


Author comments

Dr. Mel Silberman is the author of Active Training and other organization development and training books. Professor of Adult and Organizational Development at Temple University, he is the editor of the annual Team and Organization Development Sourcebook, and The Training and Performance Sourcebook Annual. He has been a consultant to hundreds of corporate, governmental, educational, and human-service organizations, and is a popular presenter at professional conferences.


Back cover copy

READY-MADE, HIGH-QUALITY CONSULTING TOOLS THAT HELP YOU HELP YOUR CLIENTS!

Consultants need help too! Consulting is a demanding profession and today’s busier-than-ever consultant needs intelligent tools and resources to speed up and improve the process of working with clients. Help is now here in The Consultant’s ToolKit, an indispensable collection of 45 sophisticated team and organizational assessment questionnaires, team problem-solving activities, and how-to guides for diagnosing and solving client problems. Whatever the challenges facing you as a consultant—from showing your clients how to manage and lead change, to improving relationships between departments, to goal setting and planning—this book provides dozens of client-tested problem-solving tools and solutions that can be used immediately, saving you hours of time and making your interaction with clients more effective.

Created by 50 top professionals in the consulting industry, all the tools in this sourcebook are fully reproducible and can be easily customized to fit your client's needs. Included are creative, ready-to-implement approaches to guiding a client in:


*Finding the right business strategy
*Making meetings more productive
*Creating effective teams
*Involving people in decisions that affect them
*Coaching employees through change
*Identifying performance problems
*Dealing with management resistance
*Stimulating creative thinking…
*And much more!

ABOUT THE EDITOR: Dr. Mel Silberman is the author of Active Training and other organization development and training books. Professor of Adult and Organizational Development at Temple University, he is the editor of the annual Team and Organization Development Sourcebook, and The Training and Performance Sourcebook Annual. He has been a consultant to hundreds of corporate, governmental, educational, and human-service organizations, and is a popular presenter at professional conferences.





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