Overview
Main description
A complete CTS Exam Study System
Published with InfoComm International, CTS Certified Technology Specialist Exam Guide offers comprehensive coverage of all objectives on the InfoComm Certified Technology Specialist exam--the leading internationally recognized audiovisual (AV) certification. This authoritative resource includes learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions, and in-depth explanations. Designed to help you prepare for the exam, this definitive volume also serves as an essential on-the-job reference.
Visit the InfoComm web site to take an official CTS practice exam.
CD-ROM includes:
- One complete electronic quiz
- E-book, with bonus AV Essentials content
- Bonus electronic quiz available for download (with free online registration)
Covers all CTS exam objectives, including how to:
- Conduct a site survey
- Gather customer information
- Evaluate and recommend changes to a site environment
- Develop a functional AV scope
- Design, provide, and sell AV solutions
- Conduct a vendor selection process
- Market AV technologies
- Operate AV solutions
- Conduct maintenance activities
- Manage AV business operations
- Manage AV projects and personnel
- Conduct estimating, purchasing, and job costing activities
- Troubleshoot and repair AV solutions
InfoComm International is the leading nonprofit association serving the professional information communications industry worldwide.
Sven Laurik is a Washington, D.C. area writer and consultant specializing in training development, human performance management, and information support.
Table of contents
Part I: The CTS Exam
Chapter 1: What is the Certified Technology Specialist Exam?
Chapter 2: Preparing for the CTS Exam
Part II: Creating AV Solutions
Chapter 3: Conduct a Site Survey
Chapter 4: Gather Customer Information
Chapter 5: Evaluate a Site Environment
Chapter 6: Recommend Changes to a Site Environment
Chapter 7: Develop a Functional AV Scope
Chapter 8: Design an AV Solution
Chapter 9: Sell an AV Solution
Chapter 10: Conduct a Vendor Selection Process
Chapter 11: Market AV Technologies
Chapter 12: Provide AV Solutions
Part III: Operating and Maintaining AV Solutions
Chapter 13: Operating an AV Solution
Chapter 14: Conducting Maintenance Activities
Chapter 15: Managing AV Business Operations
Part IV: Conducting AV Management Activities
Chapter 16: Managing an AV Project
Chapter 17: Managing AV Personnel
Chapter 18: Creating Estimates for AV Activities
Chapter 19: Purchasing AV Materials and Supplies
Chapter 20: Performing Job Costing Activities
Part V: Servicing AV Solutions
Chapter 21: Troubleshoot AV solutions
Chapter 22: Repair AV Solutions
Color Insert
AP: Appendices
Appendix A: About the CD
Appendix B: Essentials of AV Technology
Glossary
Author comments
InfoComm International is the leading nonprofit association serving the professional AV communications industry worldwide. Founded in 1939, the association offers industry expertise and market research serving press and others seeking information about the industry. Through activities that include tradeshows, education, certification, government relations, outreach and information services, InfoComm promotes the industry and enhances members’ ability to conduct business successfully and competently.
